Symptoms
Common signs:
- Ear rash with face weakness
- Painful rash or blisters in or around the ear
- One whole side of the face is weak, including the forehead, or one eye won't close
Less common
- Hearing loss
- Dizziness
When to get medical care
Call 911Sudden face drooping, arm weakness, trouble speaking, or vision loss: call 911.
Get care todayFace weakness with ear rash.
See a doctor soonSymptoms that last or keep coming back.
Causes
Shingles virus.
Does it spread or run in families?
- It isn't contagious. You can't catch it from someone else.
Who is more likely to get it
- Older adults
Diagnosis
Exam.
Treatment
Protect the eye.
Self-care
- Use eye drops
Medicines
Medicines that may help:
| Medicine | Helps with | Good to know |
|---|---|---|
| Antivirals | Shingles |
OwieClear doesn't give doses: follow the label or your healthcare professional. Medicine names here are examples, not a full list.
Prevention
- Shingles vaccine
Which doctor treats this
- Start with your primary care provider (family doctor or internist).
- They may send you to an ENT doctor (ear, nose, and throat doctor).
Living with it
Support groups and helplines
- Genetic and Rare Diseases Information Center (GARD): Free NIH information on rare diseases, including where to find experts and patient groups.
- National Organization for Rare Disorders (NORD): Patient groups, help finding care, and aid programs for rare diseases.
Back to school, work, or sports
- You can work or go to school if the rash is covered.
- Until blisters crust, stay away from pregnant people, newborns, and people with weak immune systems who haven't had chickenpox.
Pregnancy and breastfeeding
- If you're pregnant or planning to be, tell your prenatal provider about this condition.
- Don't start or stop any medicine on your own. Some are safe in pregnancy and some need to be changed.
- Ask before taking any pain reliever. The FDA advises avoiding ibuprofen and naproxen after 20 weeks unless your doctor says to.
- Breastfeeding: Most medicines are fine, but ask. The NIH LactMed database lists what's known about each one.
Outlook
Many recover.
Getting ready for your visit
Bring a list of your symptoms and medicines.
What to bring
- A list of your medicines and supplements
- Notes on when symptoms started and what makes them better or worse
Questions to ask
- What's causing my symptoms?
- What treatment do you recommend?
Research studies
Research studies test new ways to find and treat health problems. Some are looking for volunteers. Talk with your doctor before joining one.
Search ClinicalTrials.gov for studies on Ramsay Hunt syndrome (shingles of the ear)
Sources
Last updated 2026-11-12.